Regarding the recent pet food safety incident, in order to avoid consumer concerns and misinformation, we would like to state the following points:
1. Foundry issues
Orlando feed is produced for Fuwei. In addition to asking the raw material suppliers to provide inspection reports, the factory will also conduct self-inspection in the inspection room and entrust SGS inspection to confirm that all the raw materials are in good condition before they are put into use. We carefully evaluate the choice of the foundry. All factories have passed HACCP, ISO20001, and ISO9001 certifications.
2. Origin issue
Orlando is produced locally in Taiwan using a formula discussed with foreign formulators. In order to reduce the risks and time during sea transportation and deliver the freshest feed to consumers, it was chosen to be manufactured in Taiwan.
3. Removal issue
Orlando has not been removed from the shelves or not sold. It is just due to the switch of agents and a comprehensive re-opening of channels. Currently, it can be purchased online or offline. For detailed channel information, you can send us a private message.
4. Inspection report
Orlando conducts regular batch inspections and sends products to inspection units for inspection. Domestic consumers and consumers in export countries can view relevant inspection reports on the official website.